How to use the fast shipping to reduce cart abandonment
Cart
abandonment is a nightmare for a lot of e-commerce entrepreneurs; current
statistics reveal that about 70% of online retailers currently experience cart
abandonment. Fulfillment professionals like Deliverr believe that it should be
different. To fully understand how to make use of fast shipping to reduce cart
abandonment, we first need to discuss the concept of cart abandonment briefly.
Just like
the name signifies, cart abandonment is a situation whereby a visitor comes
into your e-commerce store, adds items to his cart/basket, and does not proceed to checkout. So what are the major causes of
cart abandonment? According to the Baymard Institute, cart abandonment could be
because the shipping process adopted by the e-commerce website isn’t
transparent, and usually takes longer than it should. It could also be due to
slow loading time on your website, and or poor user experience.
Some
solutions help improve your website speed and optimize your web performance.
However, fast shipping is a different kettle of fish entirely. If you need to
deal with making use of fast shipping to reduce the rate of cart abandonment, I
strongly recommend that you look into shipping firm Deliverr.
Deliverr is
a shipping logistics firm that is solely focused on solving problems around
fast shipping and thereby reducing the rate of cart abandonment. They have
designed their business in such a way that they exclusively specialize in
solving the issues relating to e-commerce shipping and also maximizing the
ability to convert abandon carts to actual sales.
Deliverr
offers users a variety of delivery options; research has shown that;
83% of shoppers would like delivery options to be displayed
on the product page.
66% of shoppers will rather patronize the competition if
they offer better rates.
59% of shoppers won't proceed to check out if they are
charged exorbitant delivery fees.
49% of shoppers don’t mind paying more for faster shipping.
Another way
to reduce cart abandonment rate is to work on improving your customer review.
It is a known fact that over 95% of online shoppers are directly influenced by
customer review; poor reviews could directly lead to a drop in sales and a loss
in potential revenue. Working on your delivery service is a fantastic way to
improve your customer reviews.
So far, we
have been able to touch on third-party logistics provider and customer review.
Another essential way to make use of fast shipping to reduce cart abandonment
is by offering correct delivery estimates. Also, you can provide real-time, and
up to date tracking on shipment to customers, so they monitor the status of
their goods while in transit. This helps to boost confidence, and in the long
run, reduce cart abandonment.